Why CCR?

Each and every day Call Center Resources aids in the success of our clients by providing leading edge customer service solutions that focus on improving customer experience and satisfaction, increasing retention and customer brand loyalty while help reducing overall costs.

CCR is a well-known, trusted partner that understands a business' success depends on a strong relationship with their customers. Our approach is to utilize our decades of experience and Omni channel technology to personalize each customer’s experience seamlessly to their communication preferences thus making the experience more enjoyable and solve customer issues in less time than through a single or multi-channel approach.  This can be the difference between a great business review and loyal customer or an unsatisfactory review.

Who are we at Call Center Resources?

Founded in 2004, Call Center Resources is the premier third-party customer care center in the Midwest. Our customer centric focus, cloud architecture, technology and data driven decision models allow us to create a custom, complete, more cost-effective solution for companies to outsource their contact center operations.

Our state-of the-art call center located in Superior, Wisconsin features 200 stations, dedicated employees, with a neutral Midwest accent, and a highly skilled management team that focuses on your individual needs and goals saving you time and money.

We pride ourselves on prompt responsiveness and flexible systems to meet your needs on every level. Our staff has the ability to create a custom plan, designed to achieve a level of success far beyond that of our competitors.

Everything we do focuses on improving the customer experience, customer satisfaction, increasing customer retention and loyalty. 

• Improve Customer Experience and satisfaction
• Increase retention and customer loyalty
• Expansive Industry specific experience
• Knowledgeable and responsive partner

To learn more about how we can help create a more satisfying customer service experience for your organization, please call us at 715-803-6133